

News & Resources
Press Releases, Events and Announcements

13 March 2025
Ombudsman announces results of direct investigation operation into Housing Department's handling of illegal parking in public housing estates
Press Releases

20 February 2025
Ombudsman announces results of direct investigation operation into Government’s arrangements for recovery, refurbishment and reallocation of public rental housing flats
Press Releases

19 February 2025
ANE: Office of The Ombudsman will host a press conference on 20 February 2025
Press Releases
Tender Information
Tender Invitations
There is no tender invitation at the present.
Award of Contracts
The contract award notices for the past three months are as follows:
NIL
Annual Reports
2023/24

2022/23

2021/22

2020/2021

2019/2020

2018/2019

2017/2018

2016/2017

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2014/2015

2013/2014

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2009/2010

2008/2009

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2004/2005

2003/2004

Publicity Videos
IOS 2024 Highlights (3-min)
35th Anniversary Reception Highlights (3-min)
35th Anniversary Reception Highlights (30-sec)
IOS 2024 Highlights (30-sec)
IOS 2024 The Signing Ceremony of the Memorandum of Understanding
Welcome Dinner of IOS 2024 and the 35th Anniversary of HK Ombudsman
Corporate Video 2022
Corporate Video 2022 【EP1 Role and Function】
Corporate Video 2022 【EP2 Complaints Handling】
Corporate Video 2022 【EP3 Direct Investigation】
Corporate Video 2022 【EP4 Public Education & Publicity / Stakeholder Engagement / International Ties】
Corporate Video 2017
2019
Positive Complaint Culture for Better Administration (5 seconds)
2019
2014
Say NO to maladministration (30 seconds)
2012
* Available only in Chinese (Cantonese) version
2010
Aggrieved Person (15 seconds)
* Available only in Chinese (Cantonese) version
2010
Code on Access to Information (15 seconds)
* Available only in Chinese (Cantonese) version
2010
Secrecy (15 seconds)
* Available only in Chinese (Cantonese) version
2010
Outsourcing Service (15 seconds)
* Available only in Chinese (Cantonese) version
2010
Jurisdiction1 (15 seconds)
* Available only in Chinese (Cantonese) version
2006
Prima Facie Case (15 seconds)
* Available only in Chinese (Cantonese) version
2006
Time Constraint (15 seconds)
* Available only in Chinese (Cantonese) version
2006
Jurisdiction 2 (15 seconds)
* Available only in Chinese (Cantonese) version
2006
Anonymous Complaint (15 seconds)
* Available only in Chinese (Cantonese) version
2006
Complaint by Aggrieved Person (15 seconds)
* Available only in Chinese (Cantonese) version
2004
Bad attitude (30 seconds)
* Available only in Chinese (Cantonese) version
2004
Delay in application (30 seconds)
* Available only in Chinese (Cantonese) version