Ombudsman probes Property Management Services Authority’s complaint handling mechanism Posted on June 24, 2025June 25, 2025 by Cherry
The Ombudsman attends the 5th Anniversary Forum of the Promulgation & Implementation of the Hong Kong National Security Law Posted on June 21, 2025June 21, 2025 by Lai Joanne
Ombudsman’s staff invited to attend MPFA seminar to share experience and promote positive complaint culture Posted on June 20, 2025June 21, 2025 by Lau Carrie
Mediation Case: Reviewing the procedures for temporary storage of cremains: updated service notes to avoid misunderstanding Posted on June 17, 2025June 17, 2025 by Lau Carrie
Ombudsman joined Board of Directors of International Ombudsman Institute Posted on June 12, 2025June 12, 2025 by Lau Carrie
Ombudsman probes Hospital Authority’s assistive device loan service Posted on June 10, 2025June 10, 2025 by Lau Carrie
The Ombudsman announces a full investigation report – Complaint against government departments about handling of a clogged catchpit in a village Posted on June 9, 2025June 9, 2025 by Lau Carrie
Complaint against government departments about handling of a clogged catchpit in a village Posted on June 9, 2025June 9, 2025 by Lau Carrie
Mediation Case: Social Welfare Department’s flexible approach to CSSA application from the recipient’s perspective Posted on June 5, 2025June 5, 2025 by Lau Carrie
Mediation Case: Fast-tracked notification of visa approval for stress-free newborn arrival Posted on June 2, 2025June 5, 2025 by Lau Carrie