Online Complaint Form
Thank You
The online complaint form has been successfully submitted.
You will receive an acknowledgement email shortly.
You will receive an acknowledgement email shortly.
- We will first assess whether your complaint comes within our jurisdiction and is pursuable. If we will take up the complaint, our Investigation Team will follow up with you accordingly. If we will not take up the complaint, our Assessment Team will notify you in writing within 15 working days.
- Should you have any questions, please contact us via email at complaints@ombudsman.hk or through our hotline at (852) 2629 0555 during office hours.