Office Of The Ombudsman

November 2025

Government’s mechanism of regulating illegal bicycle parking caused by bicycle rental shops

Home Affairs, Recreation, Sports and Culture

September 2025

Transport Department’s lack of transparency in relocating toll point at Western Harbour Crossing

Transport

September 2025

Hospital Authority’s deposit refund arrangements for assistive device loan service

Health

August 2025

Property Management Services Authority’s procedures and mechanism for handling and responding to public complaints

Housing

January 2025

Tender for operating light refreshment business at a park under Leisure and Cultural Services Department

Home Affairs, Recreation, Sports and Culture

January 2025

Tender for operating restaurant business at a swimming pool under Leisure and Cultural Services Department

Home Affairs, Recreation, Sports and Culture

November 2024

Buildings Department’s handling of unauthorised building works

Planning, Land & Infrastructure

October 2024

Transport Department’s management of a ferry service operator’s announcement arrangements

Transport

October 2024

Enforcement actions taken by Lands Department against unlawful occupation of government land

Planning, Land & Infrastructure

Our Work & Reports