SKIP NAVIGATION 香港申訴專員公署

Our Work & Reports

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Full Investigation

October 2023

Implementation of HKeToll by Transport Department and loss of vehicle tags in post
Transport

September 2023

Housing Department’s tendering arrangement for the lease of a shop in a housing estate
Housing

September 2023

Reporting of unexpected serious adverse events following immunisation with COVID-19 vaccines by Health Bureau, Department of Health and Hospital Authority
Health

September 2023

Measures taken by Food and Environmental Hygiene Department and Home Affairs Department in handling complaints about obstruction and noise caused by a wholesale market
Food Safety & Environmental Hygiene Home Affairs, Recreation, Sports and Culture

August 2023

Failure to handle properly a complaint about damaged and faded national flags and regional flags by Home Affairs Department, Chief Secretary for Administration’s Office and 1823
Home Affairs, Recreation, Sports and Culture Others

August 2023

Department of Health mistakenly issuing a Compulsory Testing Order and letters to a foreign domestic helper arriving in Hong Kong
Health

July 2023

Transport Department’s handling of an application for cross-boundary private cars quota
Transport

June 2023

Electrical and Mechanical Services Department’s repeated requests for a supplier’s submission of information on electrical products regarding safety requirements
Planning, Land & Infrastructure

May 2023

Department of Health’s handling of request for Isolation Orders/Records
Health
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