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The Hong Kong International Ombudsman Academy was invited to organise an exchange workshop today (25 September) for a delegation of Shenzhen Training Programme “Incorruptible Governance in Shenzhen and Hong Kong”. The delegation comprised  21 government officials from the Shenzhen Municipal Commission for Discipline Inspection and relevant departments. The Ombudsman, Mr Jack Chan, met with the delegation leader and briefly outlined the establishment of the Hong Kong International Ombudsman Academy. He also expressed hopes to foster closer collaboration between Shenzhen and Hong Kong, strengthen connection, and promote mutual exchange of best practices in public administration.

Speaking at the workshop, the Assistant Ombudsman, Ms Sally Kan, elaborated on the Office’s organisational structure and jurisdiction. Through case studies, she demonstrated the Office’s diverse approaches and hands-on experience in complaint handling. During the Q&A and discussion session, the delegates actively asked questions and contributed insights. Both parties engaged in in-depth exchanges on the principles and practices of public administration supervision, learning from each other’s experiences.