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Who We Are
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The Ombudsman’s Message
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Our Vision and Mission
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Our Role and Powers
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Our History
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The Ombudsman Ordinance
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Organisational Structure
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Performance Pledges
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Access to Information
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Join Us
How to Complain
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What We Oversee
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Who We Oversee
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Lodge a Complaint
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Complaints against Us
Our Complaint Handling
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How We Process Complaints
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Mode of Handling Complaints
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Re-assessment / Review Request
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Complainants Charter
Our Work & Reports
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Cases on Mediation and Inter-departmental Collaboration
-
Direct Investigation Operations
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Full Investigation
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Cases on Code on Access to Information
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Press Releases, Events and Announcements
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Annual Reports
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