News & Resources

The Ombudsman, Ms Connie Lau, will officiate at the 22nd Presentation Ceremony of The Ombudsman’s Awards this Friday (November 2). At the ceremony, Ms Lau will present the awards to the heads of winning government departments/public organisations and public officers.

First introduced in 1997, The Ombudsman’s Awards are presented for the purpose of acknowledging professionalism in handling complaints and to foster a positive complaint culture in the public sector. The Awards recognise Government departments/public organisations displaying a proactive and responsive attitude towards the Office’s investigation of complaints. This year, the Office has introduced a new Award on Mediation to commend a public organisation with outstanding performance in mediation. The Scheme also honours individual public officers for their significant contributions in improving public service over a sustained period of time.

Members of the press are cordially invited to cover this event. The details are as follows:

Date: November 2 (Friday)
Time: 2.30pm to 4.30pm
Venue: Conference Hall, 4/F, Hong Kong Productivity Council Building,
78 Tat Chee Avenue, Kowloon Tong

Please contact our External Relations Section at 2629 0513 on or before November 1 (Thursday) for registration.

Office of The Ombudsman