News & Resources

In view of the latest situation of the COVID-19, the Office of the Ombudsman today (22 March 2020) announced that the Office will once again adjust public services and make special work arrangements to reduce social contacts.  Starting from 23 March, the Office will only provide basic and limited service.  The Reception counter will not open until further notice.

Members of the public may contact the Office for enquiries or complaints through email, fax, hotline enquiry, voice message or online form.

The Office will monitor the situation closely and review the arrangements in a timely manner.

Office of The Ombudsman